Got a Question?

Do I need to create a new membership on the new site?

Yes you will need to create a new login on this site at checkout.

Is pricing inclusive of GST?

Yes the new site displays pricing inclusive of GST.

Do I need to pay extra for artwork?

No. Our pricing is inclusive of artwork and set up costs.

Do I need to pay on line?

No. Your order will be received by Red Energy Promotions as a sales order. We will come back to you with the best possible pricing on freight and we will then invoice you for your purchase. Invoices must be paid in full before shipment takes place.

When will my order be dispatched/received?

In most cases stock items will be dispatched within 24-48hrs of being paid, you will be contacted if there are any instances where this cannot be the case. Please see shipping information for approximate transit times for your area. Where you have selected a UBrand product a time frame of about 14 days from final artwork approval should be expected.

Can I get a discount if I order larger Quantities?

On most items, yes a discount can be offered, please contact us for a quote on your specific order requirements.

Can I get Custom or Personal details on products other than UBrand?

Yes, please contact us for a quote on your specific order requirements.

Can I order alternative merchandise products NOT advertise on this site?

The Branding Office offers a wide range of promotional products & apparel, contact us for information and quotes regarding your specific product requirements and branding guidelines. www.thebrandingoffice.com.au